Ikos Dassia

We went in early October and have debated long and hard over whether to review because we are long-time IKOS fans who have been to Olivia, Oceania and Andalusia and been 5 star all the way. Sad to say our Dassia experience was really lacking. We went Deluxe and it was not remotely worth it: after check-in we never saw a concierge again. The one time we ordered room service it took hours, and when it did arrive it was stone cold and they forgot our drinks. We used the WhatsApp to try and book wine tasting and never received a response. Our Deluxe room was in the shade and when we used the retractable roof in the garden to get a bit of sun, thousands of dead leaves descended and weren't cleaned up for days. The Deluxe pool had amazing service but a really strong smell of drains, and one day it was shut down summarily after someone's kid defacated in in (not the hotel's fault, but really irritating that it wasn't promptly dealt with and we all had to evacuate in mid afternoon until the next day). The sunbeds across the resort were tatty and the beach buddies were laughably peevish if asked to help put brollies up and down (compare that outlook with your other resorts where they proactivly assist). Flavours (which we have LOVED in the other resorts) was lacking in choices and ergonomically terrible with people tripping over one another. Every time we went there the service was dreadful - we were served tea twice without cups or sugar, it was tricky to get a seat in the adult-only area, and the staff were visibley stressed. Getting a a refill on drinks was next to impossible. The restaurants were clearly understaffed and not operating to capacity which makes it all the more infuriating that the services was pretty lacking in all of them - you really shouldn't have to stand around waiting to be seated in a restort that costs this much. I don't know if it was an end-of-season thing, but compared to our other IKOS experiences it was just lacking ... and given the price charged for a not-very-deluxe experience, we would never go back.

Our 3rd visit to Ikos and 1st to Dassia. From the moment we arrived we knew it wasn't going to disappoint. The welcome was exceptional and we were instantly made to feel at home, with a welcome drink and an introductionto the resort. The hotel is set across 2 buildings, close enough to walk but also accessible via the buggy service. Our rooms were in the Sky building. We had interconnecting rooms which was great for us as s family of 4, particularly as we could relax with the knowledge that the children (17 and 12), were just next door. Everything about Dassia is outstanding, the bars, restaurants, beach, pools, evening entertainment, sports facilities, location and surroundings are amazing. We hired the Tesla for the day and experienced the best of Corfu, we also used the shuttle service into the town which was fantastic. The sunset cruise and waterspouts were a highlight. The staff are what makes Ikos exceptional. Each and every one of them made us feel welcome. Special mention to Maria (the best barista in the world), George in Kerkyra, George in the Grill, Diana and colleagues by the pool, Claude, pool towels, and many others, whose names we sadly can't remember. Our stand out member of staff has to be the hotel manager Katarina, who, without a doubt is an inspiration to hotel managers the world over. She is kind, considerate, friendly and welcoming whilst retaining a high level of professionalism. Despite being incredibly busy, she always made time to check in and ensure everything was ok with our holiday. A lifelong friend made and a credit to Ikos. The only criticism we would make is that the annual increase in price to stay at Ikos has unfortunately priced us out and so it is unlikely we will be able to return. But, we have been privileged with being able to holiday in Ikos on 3 occasions,

Staff have been amazing as usual. This was our 3rd visit to the Dassia and 9th visit to an Ikos resort. We have never been disappointed in any of our holidays. Liza Martyanova pre booked our restaurants and secured our rooms. We have met her on several occasions and the hospitality and excellent service she provided was amazing. We first met Liza at the Olivia some years ago and she treats us as old friends. It was our friends first visit to an Ikos resort and I know they were very impressed. Especially with the choice of wines at all the restaurants. It was never too much trouble to get wines from other restaurants and bring it to our table. We used the dine out option one evening eating at Agora in Corfu Town. Staff were attentive and we enjoyed the meal and evening out. We all did the wine tasting one afternoon. A very knowledgable Sommelier who was very helpful. (Her name escapes me). We ate at all the different restaurants and enjoyed some fabulous food, wine and service. On this occasion the Anaya was our least favourite. Another fabulous holiday, all staff were amazing and we look forward to another Ikos in 2025.

Amazing! Best holiday of our lives! We booked a room with a private pool for our honeymoon as we wanted complete luxury and that was exactly what we got! From the second we arrived staff were amazing and the resort was stunning in every way. All the restaurants and bars had the best food and drink. All the pools were exceptionally clean and staff were always right there with towels and drinks. The entertainment was great too, we had planned to go on a few adventures off the resort but ended up never leaving! The beach was stunning and always had plenty of sun beds available. There were kayaks, paddle boards and other water activities that all came included in the price too. We also had our own personal concierge George who we could text anytime if we needed anything, which was great for making any last minute reservation changes or booking activities. You need to pre book the restaurants for dinner as well as the spa as they can get full but we always managed to get squeezed in if we changed our minds. Also the room service options are really good if you just fancy a night in and the tv connects to your phone so you can watch your favourite shows/movies if you ever want. We are already planning our next trip!